Privacy Policy
1. Introduction
Fin Folders ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital document management platform.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information: name, email address, phone number, and business details
- Documents and files you upload to the platform
- Payment information processed through Razorpay (we do not store card details)
- Usage data: log files, IP addresses, browser type, and pages visited
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our Service
- Process transactions and send related information
- Send administrative and account-related communications
- Respond to your comments and support requests
- Monitor and analyse usage patterns to improve the platform
- Comply with legal obligations
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating the platform (such as cloud storage, payment processing, and analytics), subject to confidentiality agreements. We may also disclose information when required by law.
5. Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All documents are stored encrypted at rest and in transit using industry-standard encryption.
6. Data Retention
We retain your personal information and uploaded documents for as long as your account is active or as needed to provide the Service. Upon account deletion, your data will be permanently removed within 30 days, unless retention is required by applicable law.
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party tracking or advertising cookies. You can control cookie settings through your browser, though disabling essential cookies may affect Service functionality.
8. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise these rights, contact us at support@finfolders.com.
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@finfolders.com.